COVID-19 Updates


Health Advisory Update
Coronavirus Disease 2019 (COVID-19)


Legal Requirement for Patients Issued with Medical Certificates for Acute Respiratory Symptoms to Stay at Home

As a public health measure to reduce the spread of COVID-19, a legal requirement has been imposed on patients with acute respiratory symptoms to stay home for 5 days, if they have been issued with a medical certificate by a doctor.

The penalty for an offence under the Regulations is a fine not exceeding $10,000, or imprisonment not exceeding 6 months, or both.


No Entry Or Transit for All Short-Term Visitors

With effect from 23 March 2020, 11.59pm, the Ministry of Health has declared that Singapore will not allow short-term visitors to enter or transit through the county in view of the heightened risk of importation of COVID-19 cases.

Only work pass holders providing essential services, such as in healthcare and transport, will be allowed by the Ministry of Manpower (prior approval before travelling is required) to enter or return to Singapore (this includes their dependents).

Singaporeans, permanent residents and long-term pass holders returning to the country will be issued a 14-day stay-home notice.


Travel History Residents & Long-Term Pass Holders Short-Term Visitors
Hubei Province (Mainland China) 14-day quarantine Not allowed entry or transit
All other countries & regions 14-day stay-home notice Not allowed entry or transit


Suspect Case Criteria

MOH has revised the suspect case criteria to the following:

a) A person with clinical signs and symptoms suggestive of pneumonia or severe respiratory infection with breathlessness AND who within 14 days before the onset of illness had travelled abroad (ie. to any country outside of Singapore).

b) A person with an acute respiratory illness of any degree of severity who, within 14 days before onset of illness had:

i) Been to any of the areas requiring heightened vigilance; OR

ii) Been to any hospital abroad; OR

iii) Had close contact2 with a case of the COVID-19 infection.


1Refers to affected areas with high disease load or high connectivity to Singapore:

  • East Asia: Mainland China, Republic of Korea, Japan
  • Southeast Asia: Indonesia, Philippines, Thailand
  • Europe: France, Germany, Italy, Spain, Switzerland, United Kingdom
  • Others: United States and Iran

2Close contact is defined as:

  • Anyone who provided care for the patient, including a healthcare worker or family member, or who had other similarly close physical contact;
  • Anyone who stayed (eg. household members) at the same place as a case.
  • Anyone who had close (ie. less than 2m) and prolonged contact (ie. 30min or more) with a case (ie. shared a meal)

Please note that transit only in an airport located in an affected country is not considered as having travelled to the affected country.

Any individual who has fever and/or respiratory symptoms OR fits the above case definition must wear a surgical mask and seek medical attention promptly.


For the latest information on the coronavirus situation in Singapore, please visit the Ministry of Health website.
Locate your nearest Shenton clinic at here or call +65 8198 7777 for general enquiries.


Measures taken by Parkway Shenton Clinics

Our clients, patients and staff are of the utmost importance and we are taking multiple precautions to ensure the safety of all our stakeholders.

  1. Daily cleaning and disinfection of all clinics
  2. Triage stations are set up to register and screen staff, patients and visitors for fever, travel and contact history. Staff have been notified to facilitate contact tracing should there be confirmed case notified by MOH Surveillance Team.
  3. Restriction of accompanying visitors to a maximum of 1 per patient in the clinic
  4. Isolation and segregation of patients with fever and/or respiratory symptoms with provision of surgical masks to limit risk of transmission. These patients will also examined by the doctor in a separate area.
  5. All clinic staff are equipped with Personal Protection Equipment (mask, goggles, hospital gowns etc.) in accordance to MOH recommendations.
  6. Isolation areas are wiped down with disinfectants after each suspect case has been
    attended to.
  7. Suspension of aerosol generating procedures within the clinic (eg. nebulisation) to prevent the risk of respiratory secretion droplets contaminating the air.
  8. Reduction and postponement of non-essential medical services.

Frequently Asked Questions About COVID-19

List for FAQ COVID-19

  • How dangerous is the COVID-19 and how can I be sure that I do not have COVID-19?

  • What can I do to protect myself and my loved ones?